Summary of Excellence
Exceptional Occupancy Rates
- Highly Experienced Team of Marketing Professionals
- Superior Reservations Sales Team
- Specifically Targeted Advertising and Promotions
- Weekly Performance Monitoring Techniques
- Technically Innovative Website and Advanced Booking Engine
- Professionally Designed Rental Catalog
- State of the Art Office Facilities
Excellent Homeowner Relationships
- Straight Forward Rate Structure
- No Charge for Using Your Own Home
- No Website Hosting Fees
- No Markup on Vendor Invoices of Any Kind
- No Markup on Maintenance Materials
- No Trip Charges
- No Delivery Fees
- Detailed Annual Home Inspections
- Password Protected Owner Website Area - Ownerlink
- Accurate and Timely Accounting Statements
- Emergency Storm Preparation and Reporting
The Finest Homes on Hatteras Island
- Innovative "Leading Edge" Program
- Timely and Effective Communication with Homeowners
- Strictly Enforced Family Guest Policy
- Timely Response to Weekly Guest Surveys
- Professionally Trained Housekeeping Department
- Outstanding Spring Cleaning Service
- 24 Hour Full-Service Maintenance Department
- Pre-eminent Pool and Spa Services
- High Vendor Expectations
- Superior Attention to Detail
- Discriminating Home Selection


