Summary of Excellence

Exceptional Occupancy Rates

• Highly Experienced Team of Marketing Professionals
• Superior Reservations Sales Team
• Specifically Targeted Advertising and Promotions
• Weekly Performance Monitoring Techniques
• Technically Innovative Website and Advanced Booking Engine
• Professionally Designed Rental Catalog
• State of the Art Office Facilities

Excellent Homeowner Relationships

• Straight Forward Rate Structure
• No Charge for Using Your Own Home
• No Website Hosting Fees
• No Markup on Vendor Invoices of Any Kind
• No Markup on Maintenance Materials
• No Trip Charges
• No Delivery Fees
• Detailed Annual Home Inspections
• Password Protected Owner Website Area - Ownerlink
• Accurate and Timely Accounting Statements
• Emergency Storm Preparation and Reporting

The Finest Homes on Hatteras Island

• Innovative "Leading Edge" Program
• Timely and Effective Communication with Homeowners
• Strictly Enforced Family Guest Policy
• Timely Response to Weekly Guest Surveys
• Professionally Trained Housekeeping Department
• Outstanding Spring Cleaning Service
• 24 Hour Full-Service Maintenance Department
• Pre-eminent Pool and Spa Services
• High Vendor Expectations
• Superior Attention to Detail
• Discriminating Home Selection