Home Sweet Home - The Surf or Sound Difference in Property Management
At Surf or Sound Realty, we care for your home as if it were our own. Our best-in-class housekeeping and maintenance operations, along with outstanding customer service, have earned us fourteen times more Google 5-star reviews than our next closest competitor.
Sharing your home with rental guests is a balancing act, one that requires a personal touch and meticulous attention to every detail. At Surf or Sound Realty, we care for your home as if it were our own. Our best-in-class housekeeping and maintenance operations, along with outstanding customer service, have earned us fourteen times more Google 5-star reviews than our next closest competitor. On Vrbo, all our properties have Premier Host Status, a testament to our high cleaning standards that guests continue to talk about. To maximize maintenance efficiency, we employ strategic management techniques, ensuring that all maintenance issues are addressed within 24 hours, a standard unmatched on Hatteras Island.
Enhancing the value of a homeowner’s investment, and maximizing rental income, are paramount. We believe every detail is important and know that just the slightest changes can make a large difference. We collaborate closely with our homeowners to create a vacation rental home experience that continues to keep guests coming back for years to come.
“We started with another management company, and they didn’t have what we needed. We wanted a company that would take care of everything so that we could go on with our lives, five hours away. The people at Surf or Sound always take care of every little problem a guest might have, and they are good stewards of our home—that gives us peace of mind. We have a large investment in our home, and we cannot imagine our home being managed by anyone other than Surf or Sound Realty.”
Mike & Lisa, owners #803 Chicken by the Sea
“My husband and I purchased our Hatteras vacation home in 2019, and it was managed by another company. We did a lot of work to make it a premier rental property, including adding a theater room, more televisions, deck furniture, and fresh paint. When we offered it for rent in the new season, we found a lack of supervision in the original property management company. Also, their poor reservation system did nothing to enhance the value of our home. When we switched to Surf or Sound Realty, every department reached out to us. I know, with them, we have a team that will oversee and protect our property. They have the staff, and there are no shortcuts in any area. Surf or Sound has followed through with every promise and has also made recommendations that would increase our rental income. We could not be happier with them.”
Karen, #949, owner Caribbean Wave
Our goal is for guests to savor the wonders of Hatteras Island while homeowners relax, knowing their home is meticulously cared for. At Surf or Sound Realty, our investment is in you, the homeowner.
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