Sign In / Join
My Favs (0) 800.237.1138

What is the Check-out Policy?

Light brown puppy with curly hair sits between suitcases and a cooler and beach ball in the open back hatch of a grey SUV

If you’ve reached the end of your stay and it’s time to return home, we hope you’ve had a phenomenal Hatteras Island vacation. We’re here for you from the minute you arrive to the moment you pack up and head out. To help make your check-out process as seamless as possible, we put together a list of our check-out procedures.

Check-out Information

Check-out time is by 10:00 am Please have everything packed up and vacate the home by then so we may begin preparing the home for the next guest. All keys must be returned to our office to avoid a $10 (per key) lost key charge.

Left Something Behind?

If you forgot something in your vacation rental, we would be happy to retrieve and return it. There is a $25 handling fee in addition to applicable shipping charges. Please note: Surf or Sound Realty is not responsible for items left behind.

Early Check-out

If you decide to leave before 8:30 am, please have the leaseholder text CHECKOUT to 252.429.4733. If your home has keys, please leave them in the drop box on our front porch at the same office where you picked them up.

Check-out Procedures

Please be sure to follow all check-out procedures:

  • Check bedroom closets and drawers, and bathroom cabinets for personal items.
  • Fold and return any blankets used to the closets.
  • You don't need to strip the beds, leave linens on the bed and towels in the bathrooms.
  • Empty the dishwasher.
  • Remove all food from the refrigerator and freezer and wipe out any spills.
  • Remove all trash from the home. 
  • Clean the outside grill and replace the cover if provided.
  • Clean up the pool area and make sure you remember to take all of your pool and beach toys with you.
  • Remove personal items from outside shower(s) and remove trash from decks and outdoor areas.
  • Clean up and dispose of any dog waste.
  • Double-check that all windows, doors, and sliders are closed and locked securely.
  • Report any damages that occurred during your stay to the office so the appropriate claims can be completed.

On behalf of everyone here at Surf or Sound Realty, we hope you had a great Hatteras Island vacation and we wish you safe travels home!  

Vacation Planning Check Out Box21 Sunset Beach Walk 960X600 319K