This Cookie Policy supplements our Privacy Policy and explains the cookies, pixels, local storage, and similar technologies we use on surforsound.com. We will only set non-essential technologies after you grant consent through the cookie banner that appears on your first visit.
1. What is a cookie?
A cookie is a small text file a website stores on your browser. We use cookies, browser local storage, and a small number of third-party pixels for the purposes described below. We treat all of these as “cookies” for purposes of this policy.
2. Categories
- Essential (required): Required for the site to function: session, CSRF protection, authentication, the cart-abandonment draft on the booking flow, and the consent banner itself. Cannot be disabled.
- Analytics (optional): Lets us understand which pages people use, what is slow, and what is broken. We do not beacon analytics until you actively grant analytics consent. Vendors used: Google Analytics 4, Sentry (performance only).
- Marketing (optional): Reserved for advertising and campaign-measurement technologies. We do not currently run any advertising pixels; if we add one, it will load only after you opt in here and this policy will be updated first.
- Functional (optional): Powers optional convenience features: live chat, weather widgets, and personalized recommendations. Disabled by default.
3. First-party cookies we set
| Name | Purpose | Lifetime |
|---|---|---|
| sos-cookie-consent | Stores your cookie preferences. | 12 months |
| sos-csrf | Cross-site request forgery protection. | Session |
| sos-session | Authenticated session for signed-in users. | 30 days |
| sos-booking-draft | Saves an in-progress booking so you can resume it. | 7 days |
| sos-exp | Sticky A/B test assignment so you see consistent variants. | 90 days |
4. Third-party cookies we may set after consent
- Google Analytics 4 (analytics consent): site usage analytics. Google privacy.
- Sentry (analytics consent): error and performance monitoring. No PII is intentionally captured. Sentry privacy.
- Live chat / weather / map providers (functional consent): drop their cookies only when you choose to use those features.
5. How to control cookies
You can change your preferences at any time by clicking “Cookie preferences” in the site footer. You can also block or delete cookies through your browser settings. Note: blocking essential cookies will break login, the cart, and the booking flow.
For California, Virginia, Colorado, Connecticut, Utah, Texas, and Oregon residents, the “Your Privacy Choices” link in the footer opens the controls for opting out of any “sharing” or “sale” under those laws. We also honor a Global Privacy Control (GPC) signal sent by your browser as an opt-out request, with no further action needed on your part.
6. Changes
We will update this policy as our cookie use changes. Material changes will be flagged on the cookie banner and require renewed consent. Prior versions are available at /legal-archive.
7. Contact
Email privacypolicy@surforsound.com with any cookie or privacy questions.